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Dear mini-VSAT subscribers, New modem files containing improvements will be downloaded to all modems in the mini-VSAT network.

We will begin downloading the new files starting at 17:00 GMT on October 13th, 2015.

After the download, your system will be rebooted automatically once it receives the files, resulting in a short outage of less than 30 minutes. After the changes are implemented, there will be a team of engineers in place to monitor performance and assure all of the equipment is operating normally.

We apologize for the inconvenience of the outage but hope you understand that network upgrades, which benefit you, will need to be performed from time to time. Thank you in advance for your understanding. KVH is committed to offering you the best possible VSAT service! Please do not reply to this email.

If you have any questions or concerns, please contact our technical support team or call KVH directly: North & South America, Australia, New Zealand Telephone: +1 401.847.3327 Europe, Middle East, and Asia Telephone: +45 45 160 180 Thank you for your patience. Sincerely, KVH Network Operations

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