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Honeywell Global Tracking Alert: Unscheduled Maintenance

Incident reference: #447403 (status: open) Server Infrastructure Unscheduled Maintenance Description: As part of Honeywell's on-going commitment to maintaining and improving the services, They will carry out a maintenance on their server infrastructure. Date...

KVH mini-VSAT Broadband Modem Maintenance Notice

KVH will be performing maintenance to the mini-VSAT Broadband Network: Region Affected: All (105.0W) Date: January 31, 2017 Starting Time: 18:00 GMT Purpose of Maintenance: Modem Maintenance Length of Service Interruption: 15 minutes Details: The system may show errors on the Control Unit including "Modem Comm Fail" during this activity. Please do not reboot your modem during this process. Modems not online during the...

KVH mini-VSAT Broadband Network Scheduled Maintenance Alert: CARIBBEAN (125.0°W) Region

KVH will be performing maintenance to the mini-VSAT Broadband Network: Region Affected: CARIBBEAN (125.0°W) Date: From: January 26, 2017, 07:00 GMT To: January 26, 2017, 17:00 GMT Purpose of Maintenance: Hub Maintenance Length of Service Interruption: 6 hours Details: This maintenance is part of the ongoing efforts to keep the same high level of network availability you experience today, as well as provide a foundation for new...

Rescheduled KVH mini-VSAT Broadband Network Maintenance: N AMERICA-1 (105.0°W) Region

KVH will be performing maintenance to the mini-VSAT Broadband Network: Region Affected: N AMERICA-1 (105.0W) Date: From: January 26, 2017, 01:00 GMT To: January 26, 2017, 06:00 GMT Purpose of Maintenance: Hub Maintenance Length of Service Interruption: 4 hours Details: This maintenance is part of the ongoing efforts to keep the same high level of network availability you experience today, as well as provide a foundation for new...

Honeywell Global Tracking Alert: Major Fault: AORE

Incident reference: #446933 (status: open) Outage – Antenna/LES issue Description: Honeywell is currently experiencing data connectivity issues with satellite AORE (Atlantic Ocean Region East). Impact: Due to an issue with the antenna/Land Earth Station (LES) in Fucino, customers are currently not able to receive any data from satellite AORE (Atlantic Ocean Region East). The issue has been assigned to LES engineers who are...

Rescheduled KVH mini-VSAT Broadband Network Maintenance: N AMERICA-1 (105.0°W) Region

KVH will be performing maintenance to the mini-VSAT Broadband Network: Region Affected: N AMERICA-1 (105.0W) Date: From: January 21, 2017, 01:00 GMT To: January 21, 2017, 06:00 GMT Purpose of Maintenance: Hub Maintenance Length of Service Interruption: 4 hours Details: This maintenance is part of the ongoing efforts to keep the same high level of network availability you experience today, as well as provide a foundation for new...

Honeywell Global Tracking Alert: Announcement: AORE,AORW,IOR

Incident reference: #446628 (status: open) Scheduled LES Maintenance Description: As part of Honeywell’s on-going commitment to maintaining and improving their services, the satellite operator will carry out a scheduled maintenance on the antennas that operates AORE (Atlantic Ocean Region East) and AORW (Atlantic Ocean Region West). Date...

KVH mini-VSAT Broadband Network Scheduled Maintenance Alert: S AMERICA-2 (45.0°W) Region

KVH will be performing maintenance to the mini-VSAT Broadband Network: Region Affected: S AMERICA-2 (45.0°W) Date: From: January 15, 2017, 01:00 GMT To: January 15, 2017, 15:00 GMT Purpose of Maintenance: Hub Maintenance Length of Service Interruption: 12 hours Details: This maintenance is part of the ongoing efforts to keep the same high level of network availability you experience today, as well as provide a foundation for...

Honeywell Global Tracking Alert: Announcement: AORE,AORW

Incident reference: #446564 (status: open) Scheduled Antenna Maintenance Description: As part of Honeywell’s on-going commitment to maintaining and improving their services, the satellite operator will carry out a scheduled maintenance on the antennas that operates AORE (Atlantic Ocean Region East) and AORW (Atlantic Ocean Region West). Date...

New Firmware Update Available for Thuraya XT-LITE

A new multi-language firmware update (v1.2) is available for the Thuraya XT-LITE handset, fixing minor bugs and solving a Geo-reporting configuration issue for languages other than English. Please note that this is an optional update , released to fix the Geo-reporting issue mentioned above, so is not mandatory for all users. To update your firmware, please click here to visit the Thuraya upgrade page. To view product page...

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